Terms of Service

1. Agreement to Terms

By accessing or using Ask Etta ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. The Service is operated by GeneratorCo ("Company", "we", "us", or "our").

2. Description of Service

Ask Etta is a voice-powered AI assistant designed to help seniors get answers to everyday questions. The Service includes:

• Voice Interface: Speak your questions naturally and receive spoken answers
• Text Interface: Type questions using an on-screen keyboard
• AI-Powered Responses: Answers generated using artificial intelligence technology
• Cross-Device Access: Use on phones, tablets, and computers

3. Free and Paid Services

3.1 Free Tier

The free tier provides:

• Up to 5 questions per day
• Full access to voice and text input
• No account or registration required

3.2 Ask Etta Pro

Paid subscription plans provide:

• 100 questions per day
• Priority response times
• Use on up to 3 devices with a single activation code

4. Payment and Billing

4.1 Payment Processing

All payments are processed securely through Stripe. We do not store your credit card information on our servers. By subscribing, you authorize us to charge your payment method on a recurring basis.

4.2 Subscription Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You will be charged the then-current subscription rate at renewal.

4.3 Cancellation

You may cancel your subscription at any time. Upon cancellation:

• You retain access until the end of your current billing period
• No additional charges will be made
• You revert to the free tier (5 questions per day)

To cancel, email support@asketta.com with your activation code or the email used during checkout.

4.4 Refunds

We offer refunds on a case-by-case basis. If you're unsatisfied with the Service, contact us within 7 days of your initial purchase or most recent renewal for consideration.

5. Activation Codes

Upon purchasing a subscription, you receive an activation code (format: ETTA-XXXX). This code:

• Activates Ask Etta Pro on your device
• Can be used on up to 3 different devices
• Should be kept confidential and not shared publicly
• Remains valid as long as your subscription is active

6. Acceptable Use

You agree not to use the Service to:

• Violate any laws or regulations
• Harass, abuse, or harm others
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Use automated systems to access the Service excessively
• Reverse engineer or attempt to extract source code
• Resell or redistribute access to the Service

We reserve the right to terminate or suspend access for violations of these terms.

7. AI-Generated Content Disclaimer

7.1 Not Professional Advice

Responses from Ask Etta do not constitute:

• Medical, health, or wellness advice
• Legal counsel or legal advice
• Financial, investment, or tax advice
• Professional services of any kind

Always consult qualified professionals for important decisions regarding your health, finances, or legal matters.

7.2 Accuracy Limitations

While we strive for accuracy, AI-generated content may:

• Contain errors or inaccuracies
• Be outdated or incomplete
• Misunderstand your question
• Provide general information that may not apply to your specific situation

7.3 Emergency Situations

Ask Etta is not designed for emergency situations. In case of emergency, please:

• Call 911 (or your local emergency number)
• Contact poison control if needed
• Seek immediate professional help

8. Intellectual Property

The Service, including its original content, features, and functionality, is owned by GeneratorCo and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

9. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

10. Disclaimers and Limitations

10.1 "As Is" Service

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 Service Availability

We do not guarantee that the Service will be:

• Available at all times or without interruption
• Free from errors, bugs, or security vulnerabilities
• Compatible with all devices or browsers

10.3 Limitation of Liability

To the maximum extent permitted by law, GeneratorCo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or use
• Damages arising from reliance on AI-generated content
• Damages resulting from service interruptions

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless GeneratorCo, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by:

• Updating the "Last Updated" date at the top
• Displaying a notice on the website
• Emailing subscribers if we have their contact information

Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Fraudulent or illegal activity
• At our sole discretion for any reason

Upon termination, your right to use the Service ceases immediately.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be resolved in the state or federal courts located in San Francisco County, California.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Us

If you have questions about these Terms, please contact us:

• Email: support@asketta.com
• Website: asketta.com