Start with Why It Matters to Them
Don't lead with technology—lead with benefits that matter to your parent specifically.
• If they love cooking: "You can ask any recipe question and get an instant answer"
• If they're curious: "You can ask about anything you've ever wondered about"
• If they hate bothering you: "You'll have help for quick questions without having to call"
• If they struggle with tech: "This can explain how to do things on your phone"
Connecting AI to their actual life makes it relevant rather than abstract.
Choose the Right Tool
Don't introduce your parents to the same AI you use. Complex tools with many features will overwhelm beginners.
Look for AI designed for seniors: • Simple, uncluttered interface • Large text and buttons • Voice input and output • No account required • Works on devices they already have
Ask Etta was built specifically for this—seniors who find technology frustrating. The simpler the tool, the more likely they'll actually use it.
Make the First Experience a Win
The first interaction shapes whether they'll try again. Set it up for success:
1. Choose a genuine question they have: Not a test question, but something they actually want to know 2. Let them ask it themselves: Guide them but don't do it for them 3. Celebrate the answer: Point out how quick and helpful it was 4. Ask if they have another question: Build momentum with a second success
Avoid starting with questions that might not work well, like very local information or highly specialized topics.
Teach the Conversation Mindset
Many older adults approach AI like a search engine—typing keywords. Explain that AI works like a conversation:
• "Just ask like you'd ask a friend"
• "Use complete sentences and questions"
• "You can ask follow-up questions"
• "If the answer is confusing, ask it to explain differently"
Role model this by asking questions naturally yourself, showing how conversational the interaction can be.
Be Patient with Repeated Questions
Your parent may ask the same questions multiple times as they learn. They may call you about things AI could answer. This is normal.
Instead of frustration, gently redirect: "That's a great question for Etta—want to try asking her?" Over time, they'll remember to try AI first for appropriate questions.
Celebrate when they tell you they figured something out using AI. Positive reinforcement builds the habit.
Address Common Concerns
Older adults often have concerns about AI. Address them directly:
• "Is it safe?": Explain that tools like Ask Etta don't require personal information or store conversations
• "Will it cost money?": Show them the free options and what they include
• "What if I break something?": Reassure them they can't break anything by asking questions
• "Is this replacing you?": Emphasize that AI handles quick questions so your time together can be quality time